We deliver same day in Metro Vancouver and Abbotsford.
All of our packages are prepared in our office and delivered by third party courier companies.
The fee for delivery is $15 on orders under $149, and free on orders over $149.
Please reach out to our customer support team directly with any order related inquiries.
When will I get my package?
- Orders placed before 11 a.m.: 11:30 a.m. - 3:30 p.m.
- Orders between 11 a.m. and 3 p.m.: 3:30 p.m. - 8:00 p.m.
- Orders between 3 p.m. and 7 p.m.: 7:30 p.m. - 11:00 p.m.
If you place your order after the last same-day cutoff, it will go out with tomorrow's first run of packages.
What if I am not home when the delivery driver comes?
You will be contacted by the courier prior to the arrival of your package. If you do not respond and you live in a house/townhouse/basement, the courier will leave the package in a safe location if possible. A picture is taken for proof of delivery. If you live in an apartment or gated community, the driver will not leave the package and you will have to follow up with us to re-arrange delivery. Please plan to be home during the delivery window that corresponds with your order time.
**it is crucial you use a real phone number as the courier drivers may be working during hours that our customer service desk is closed.**
We ship Canada Wide.
We offer Canada Post Expedited shipping Canada wide at cost, or free of charge on orders over $149 before tax.
Purolator Overnight (Next Day Delivery) is available Monday to Friday on orders made prior to 2 p.m. PST, and we charge $65 for this service.
Purolator is Free for BC orders over $300 before tax, and Canada-wide on orders over $400 before tax.
